How LIGL Tackles the eDiscovery Workflow All from a Single Pane of Glass

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It’s no secret that the number of data sources are ever-increasing while data volumes continue to skyrocket. With the rise of The Cloud in the last decade, the location of this data has shifted. Almost every organization faces a tremendous amount of pressure to identify, preserve and collect data when any type of investigation, eDiscovery, or other GRC-type request presents itself. Everyone dreams of a creative and proactive model, but the reality is a large majority of this type of work continues to be reactive given the messy nature of the data itself, workflows and complex silos that have been created over the years.


Organizations need a consistent, repeatable and defensible approach to begin tackling these major challenges.

The allure of a “single pane of glass”.
Let’s just be factual – there have been many attempts over the years to build a “one stop shop” but there have been extensive difficulties along the way. I think everyone would agree that our beloved EDRM can be challenging when trying to create an end-to-end solution. There are lots of data sources, lots of people, lots of process, lots of technology, lots of lots of things. In order to really provide a “single pane of glass”, technology must be nimble and flexible.

LIGL has been purpose built to provide legal teams the ability to completely manage their cases and:

  • Include pertinent case documents like notices or subpoenas
  • Identify in-house and outside counsel
  • Include third-party information
  • Specify court/forum details
  • Completely control case scope with custodians, data sources, date ranges and keywords
  • Robust legal hold notification capabilities including reminders, escalations, stakeholder notifications, silent holds, a custodian portal and more

Beyond legal teams, the practitioners who work with legal to act on the requests can easily collaborate with legal teams unlike ever before. Let’s focus on how relevant data sources for a case can be managed.

Microsoft, Google, Slack, oh my!
When I was breaking into the eDiscovery industry, I remember a former colleague telling me how this industry was not exciting to him any longer. He felt bored and thought that everything revolved around email. Fast forward a decade later and eDiscovery is neither boring nor short on data sources. Sure, emails are still the most common data source, but short message format data like MS Teams and Slack are more popular than ever before, productivity files are still part of nearly every case, and the list continues to grow. Microsoft Teams alone had nearly doubled usage between March and April 2020 and over 70% of Fortune 500 companies subscribed to it during those twelve months, due to COVID (Source).

For the first time ever, practitioners can easily pick up a case where their legal counterparts left off. With seamless EDRM workflow integration embedded directly in LIGL, eDiscovery teams can initiate “one-click automation” which will:

  • Automatically validate custodians and the selected data sources
  • Perform an in-place preservation wherever possible
  • Execute the data collection
  • Download the data collection
  • Stage the collection in the evidence repository (for downstream process, ECA or review)
  • Perform all Quality Control (QC) checks along the way

If that isn’t enough, you can integrate your existing eDiscovery processing or review software investments with LIGL for maximum cost savings, workflow efficiencies and risk mitigation. Why reinvent the wheel if you don’t need to? Don’t recreate, integrate!